IT Management Overview - Computer, Server and Network Support Services
Tierix is a living, breathing IT Solution based on our Network Operations Center procedures, philosophies, products and support methodology. Our primary goals are to drive value and bring big-business IT to small and medium sized businesses.
Enterprise IT for Small Business
Whether you run a small or large company, downtime is a costly experience. When your server goes down or your users can’t access the network, your organization loses precious productivity. Having an in-house IT department may be out of the question, but ensuring uptime shouldn’t be. The Tierix Platform utilizes a series of proactive measures to minimize and prevent downtime. Customized Service Level Agreements ensure that we meet your needs and budget.
From complete 24/7 support and monitoring to vendor management, outsourcing your IT with Tierix can vastly improve and maintain your uptime to help you achieve a greater return on investment for your technology. If this sounds like something your small business needs, please fill out our Contact Us form so that we can get started.
Solutions:
- Hosted VoIP
- Cloud Backup
- Managed Network
- Managed Server
- Managed Desktop & User
Benefits
- Slash the cost of IT
- Proactive 24/7/365 monitoring and protection
- Flate-rate services, simplifying your budget for IT
- Reduce and prevent downtime across your entire infrastructure
- 24/7/365 Support, set your own service levels
- Monthly/Quarterly meetings with our Solutions Integrator who knows your IT inside and out
- Backup and Disaster Recovery
- Montly/Quarterly visits and reports
- Your infrastructure is thouroughly documented and all times and available online
Tierix
TIERIX Managed IT Services
TIERIX 's core revolves around proactive, managed services covering end-to-end IT solutions. It’s like having your own In-House IT Department, with dedicated, custom support geared exclusively for your business. Tierix is there for you, adapting to your needs to always give you the best possible support around the clock. Let us eliminate the headaches of old-fashioned IT and provide you with powerful solutions that cover all of your business technology needs. Focus on your business, your clients, and your bottom line, while we handle your technology from start to finish.
“It's like having your own In-House IT Department"
Combining proactive, managed service at an easily budgetable flat rate, and several customizable care plans, your IT Infrastructure would be completely covered with Enterprise-level IT for an affordable, small-business-geared cost.
Flat Rate IT
What is the Cost?
The old-world IT formula is based around the fact that networks, servers, desktops, and the rest of your technology infrastructure is bound to experience downtime and other issues. Businesses end up paying when they are already suffering with IT issues! With Tierix, you don't need to pay for the time spent resolving IT catastrophes, you pay to prevent the catastrophes in the first place. Our Flat-Rate IT philosophy allows you to easily budget your IT spending without having to worry about the additional costs of support. Every month you will know that your IT is covered and exactly how much you'll be spending to keep it up and running. Our philosophy allows us to perform a multitude of maintenance operations to prevent downtime, and ensure your entire IT infrastructure is healthy; not only do you know your expenses, but you end up spending less in the long run. You will always know where you stand with your IT budget. Our promise to you is to keep your IT Infrastructure up and running smoothly, provide support, and prevent downtime. With a flat-rate, your downtime doesn't mean an increase in your IT costs, in fact, keeping your network in tip-top shape with proactive maintenance and active monitoring is mutually in our favor as well. If your IT goes down, it's our priority..
Customized Support
Support Geared Especially for Your Organization
As an IT company that has supported small and medium-sized businesses for over fifteen years, we’ve been able to work with a wide assortment of organizations, all with completely different needs and goals. Our flexibility and ability to adapt is complemented by our Managed IT Services. Before your business officially becomes a Tierix client, we’ll map out your entire infrastructure, taking note of your strengths and strategizing ways to mitigate any weaknesses. We’ll identify and document every piece of hardware, allowing us to track service times, warranties, serial numbers, and more. We can act as your internal IT department for your vendors, so your staff can focus on what they were hired to do. You and your Solutions Integrator will meet on either a quarterly or monthly basis to review budgets, reports, and discuss any issues you are experiencing. Of course, we're always an email or phone call away. We base our support on your needs as well. With Tierix, your end-users can call for support 24/7, or you can set up particular contacts. We act as your own In-House IT Department, and no issue is too small.
Our Service Radius
TIERIX Managed IT Services
TIERIX's core revolves around proactive, managed services covering end-to-end IT solutions. It’s like having your own In-House IT Department, with dedicated, custom support geared exclusively for your business. Tierix is there for you, adapting to your needs to always give you the best possible support around the clock. Let us eliminate the headaches of antiquated break-fix IT and provide you with powerful solutions that cover all of your IT needs. You will be able to focus on your business, your clients, and your bottom line, while we handle your technology from start to finish.
